Database Manager
WFAE
Charlotte
,
NC
Application Deadline: Friday, Oct 20, 2017
Description
WFAE seeks a professional database manager to oversee the organization’s member/donor systems. The ideal candidate will be able to oversee WFAE’s data migration to a Salesforce based data system, NGO Connect (in process), and provide continued oversight of data integrity, list management, list pulls/segmentation, etc.
Primary Responsibilities:
- Oversight of all WFAE advancement systems including, but not limited to, WFAE member/donor database; WFAE email platform; WFAE donation forms, etc.
- Ensures that data input, exports and reporting are of the highest quality.
- Oversees system security.
- Serves as station liaison with outside database vendors, including, but not limited to, WGBH/CDP, Salesforce and others.
- Project lead for applicable data transitions/upgrades – ensures that transitions take place in a seamless manner and that appropriate staff members are trained on the use of advancement systems.
- Provides regular reports to Executive Director of Branding & Engagement, CFO, General Manager and others.
- Works closely with WFAE finance office to ensure accuracy of fundraising results.
- Serving as a key member of the WFAE advancement team, this individual works to ensure that fundraising and marketing goals are met or exceeded.
- Case submission via NGO Connect database for technical issues and operational activities. (Must have a strong understanding of NGOC), ongoing queries and files pulls.
- Collaboration regarding data overlays with external partners.
- Manage non-membership email lists and uploads.
- Contact with MSB regarding Kimbia online forms, NGO Connect and RedPoint technology.
- Develop online donation forms and provide links for membership e-communications.
- Various membership/supporter stewardship functions as needed, including, but not limited to, assistance with fundraising initiatives, distribution of member gifts/correspondence and more.
- Other duties as assigned
Experience:
- 3 to 5 years database management experience required
- Salesforce Experience Required
- NGO Connect Experience Preferred
- Memsys Experience Preferred
- Knowledge of public media business systems a plus
Education:
- Bachelors degree preferred