Greater Public Frequently Asked Questions - FAQs

Frequently Asked Questions

Looking for answers? You've come to the right place.


Who does Greater Public serve?

Greater Public serves fundraising professionals in the nonprofit media sphere. Public media broadcast stations comprise the bulk of our members, but we also provide valuable insights and best practices to any media professional working to improve their nonprofit fundraising techniques.

Is any public media organization automatically a member of Greater Public?

No. Greater Public is a nonprofit membership association that serves public media fundraisers. Once a station becomes a dues-paying member, their entire staff may access Greater Public resources.

Is my organization a member? Am I a member?

The best way to find out if your organization is a member is to visit our member list here. We do not sell individual memberships, so if your organization is on the list, you are a member. Memberships apply to all organization staff, board members, and volunteers; there is no limit to the number of organization staff that can create an account to access resources.

What’s included in my membership?

Membership to Greater Public includes 24/7 access to our online resources and webinars, use of our online Benchmarks analysis system, live advice from our professional advising staff, and a significant member discount to our annual conference, the Public Media Development and Marketing Conference. These benefits are available to all staff, board members, and volunteers of member organizations.

Is there an individual membership?

Our members are organizations, and their staff may access Greater Public resources once they become dues-paying members of the association. We do not currently offer an individual membership.

How many logins does my organization get? And who’s covered under membership?

Member organizations have unlimited log-ins to the site for staff, board members, and volunteers. Just indicate the organization you work for in the organization field when you create an account, and you will be approved for access. Please do not share log-ins.

When is my membership renewing?

Greater Public memberships renew on an annual basis on the first day of the quarter. To find out your date of renewal, please contact Member Outreach Manager Leah Manners at lmanners@greaterpublic.org. You can also click on Account Center at the top of the page and your renewal date should be displayed on the right side.

I sent in payment for membership but the check was returned.

We’ve updated our remittance address. Please mail membership checks to:

Greater Public
PO Box 855349
Minneapolis, MN 55485-5349

We can’t afford Greater Public, how can we get help?

Greater Public has scaled dues based on an organization’s non-federal financial support. If membership is still out of your reach, please contact Leah Manners or Andrew Leitch with what you can afford and we can scale our services to suit your budget.

Is Greater Public affiliated with NPR?

No, Greater Public is not affiliated with NPR, though many of our member organizations are NPR affiliates.

Creating an Account to Access Resources

How do I get access to the resources?

Member organization staff can create an account or click “create an account” on the top right of any page and submit a form to get access. As long as you work at a member organization, your registration will be approved.

How do I get an account for another staff member?

Member organization staff can create an account themselves any time. Please do not create accounts for other staff members, as each user must choose a password as a part of the registration process. Please do not share log-ins; they are unlimited for staff as a part of your organization’s membership, and information you record to the site is tied to your email username.

I’ve already created an account. How do I sign in to the site?

The top right of the page has a link to “Sign In.” Click that and a window will pop up prompting you to enter your email username and your password. There will also be a “forgot password” link.

I forgot my password.

I didn’t get the email to reset my password.

Please fill out our contact form and we will contact you.

How do I know if I’m already logged in to greaterpublic.org?

If you are logged in, at the top right of the page it will display “Signed in as {your email}.” If you are not logged in, it will display “Create an account.”

How do I register for a webinar?

Once you find the specific webinar you are looking on the webinars page, or click the link from the email, go to that page and click “Register” on the bottom of the description. You will receive an email to your log-in email address with a link and a code to access the webinar, as well as an option to add it to your calendar. If you don’t see it when you register, please check your spam folder. You will also receive an email reminder one hour before the live webinar. When it is time for the live webinar, click the link in the email or calendar entry and enter the code and you will be admitted. Follow the same process to view a recorded webinar. Contact us if you have any trouble.

How do I update my information?

Click on Account Center at the top of the page and submit new information in your information tab. We’ll approve and update our records.


How do I know which advisor to talk to?

Greater Public professional advisors are always ready to help you! But sometimes you just don’t know who to reach out to about your question. A great way to start is to contact us here. We can connect you to the advisor or online resource that would be best able to answer your question.

How do I talk to an advisor?

If you know who you’d like to contact about your question, please reach out to our advising staff directly. Their areas of expertise and contact information can be found on our Staff & Advisor Directory.

When are scripts and letters posted?

Greater Public strives to post letters and scripts in time for your staff to make full use of them. We publish spring add-gift letters and emails in January, fiscal-year-end letters and emails in April; fall letters and emails in late August; and calendar-year-end letter and emails in September. Additional postings will be made when circumstances demand it.

I need to edit a job posting or an on-air calendar submission.

How do I find what I’m looking for on the Greater Public website?

Most of our resources are organized by fundraising discipline. To find the discipline that best suits your query, hover your mouse over our “Resources” tab at the top. Each discipline page contains highlighted resources, and you can also click “view all resources” for that discipline. If you’re looking for something specific, enter your query in the search bar at the top of each page. If you still cannot find what you seek, contact us and we will help you track down the correct resource.

Do your consultants do organization visits?

Only live advising by phone or email is included in your membership. On-site consultations with your organization can be arranged directly with advisors in their consultant roles for a fee contracted directly with them. For more information, contact an advisor or contact us here.

I have a question about the conference (PMDMC)

Please visit pmdmc.org, or submit a case about your conference question.

Usage and Emails

Does my staff use Greater Public?

To enquire about the usage of our online resources by your staff, please contact us here and we can send you a list of who at your organization is actively using Greater Public resources.

How do I make sure my team is getting Greater Public emails?

Anyone who creates an account on GreaterPublic.org is added to our email list and will receive general and discipline-specific emails unless that person unsubscribes or alters their preferences. If at any time you’d like to verify that you or your staff are receiving Greater Public emails, please contact us here and we can tell you who at your organization is on our list of staff who have created accounts and are receiving emails.

I’m not getting emails, how do I get on the list?

Visit your Account Center to manage your email preferences. If you are still having problems receiving emails from us, please contact us and we will make sure you’re getting the email you want.

How do I update my staff list?

If you’ve had someone join your organization, they can create an account here to access all member resources and benefits. If you’d like to remove someone from your staff, please contact us here and we will end that person’s access to Greater Public materials using your organization’s membership privileges. If your organization is changing email domains, please contact us here so we can update staff emails and usernames.

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