IT & Network Engineer
Atlanta Educ. Telecomm. Collab
Atlanta
,
GA
Application Deadline: Friday, Jul 18, 2025
Description
WABE is Atlanta’s choice for NPR, PBS, and local news and storytelling. We inform, inspire, reflect, and empower greater Atlanta to drive community belonging, stoke civic participation, and advance equity. WABE is a non-profit, public media service broadcasting and streaming via WABE90.1FM, WABE TV, WABE.org, and numerous podcasts and digital offerings.
For more information on the broadcast service, programming and opportunities, please visit www.wabe.org
IT & Network Engineer
We are seeking a dependable and technically skilled IT & Network Engineer to support and maintain the organization’s IT infrastructure. This is a hands-on, one-person IT department role (with consultants/vendors as needed) who is responsible for network and system administration, cybersecurity, associated vendors/partners, and management of vendor supported help desk. The ideal candidate will have broad technical expertise, excellent problem-solving skills, and the ability to operate independently while supporting a secure and reliable IT environment.
Accountabilities:
Hands-On Support & Maintenance:
- This hands-on role must ensure continuous uptime for a 24/7 broadcast environment and may require occasional after-hours, night, or weekend work to troubleshoot and maintain systems operations.
- Properly log and address support requests via the Support Desk tracking system.
- Facilitate employee IT onboarding, offboarding, and training.
- Respond to broadcast and on-air emergencies promptly, documenting and resolving incidents and service requests.
- Manage documentation, technical standards, and processes.
- Familiarity with the Windows OS, including Windows 10, 11, & Server architecture.
- Work closely with our digital team to assist with DNS, IP, and similar changes.
- Collaborate on equipment management and lifecycle processes, ensuring up-to-date documentation.
- Manage WABE’s helpdesk and cybersecurity service providers.
- Maintain equipment for optimal functionality and promptly troubleshoot issues across all platforms.
Network Architecture and Design:
- Develop and maintain the company’s network architecture to support media production needs.
- Collaborate with cross-functional teams to design and implement network solutions for live broadcasts, content distribution, and data transfer.
- Experience with Microsoft Cloud, including Entra ID & O365
- Deploy and maintain Azure Virtual Machines and Azure Application and Networking Services.
Network Administration:
- Manage & maintain of L2/L3 network devices, including switches, routers, & firewalls.
- Perform routine maintenance and operational support for networks and servers.
- Monitor network performance, troubleshoot issues, and optimize for minimal downtime.
- Analyze system, server, network, and application usage and plan for capacity growth.
System Administration:
- Understanding and experience with virtualization, especially Hyper-V.
- Manage active directory, Microsoft 365, VoIP solution and cloud platforms such as Azure and AWS.
Security and Compliance:
- Implement and maintain robust security protocols to safeguard data and media assets.
- Stay updated on industry security standards and compliance requirements.
- Support the company’s cybersecurity program, cyber incidents and investigations.
- Use industry standard tools, such as eDiscovery, to investigate cyber security incidents.
- Experience with cybersecurity tools such as MimeCast and KnowBe4.
- Experience with Fortigate firewalls and VPN.
Server and Infrastructure Management:
- Oversee server administration, provisioning, maintenance, and performance tuning. Install, upgrade, maintain, and modify server software.
- Manage virtualization environments and storage solutions.
- Implement and manage video servers, digital assets management & storage systems etc. needed to ensure connectivity, distribution and streaming of multimedia.
- Manage virtualization environments and storage solutions.
Backup and Disaster Recovery:
- Develop and execute backup and disaster recovery plans.
Collaboration and Integration:
- Collaborate with multimedia teams to integrate IT and network solutions into the production workflow.
Vendor Management:
- Evaluate and manage relationships with technology vendors.
Documentation and Training:
- Maintain comprehensive documentation of network configurations, systems, and procedures.
Knowledge and Skills
- Bachelor’s degree in computer science or related field (advanced degrees and industry certifications are a plus).
- Minimum 3 years’ experience working in an IT department (7 years in lieu of bachelor’s degree.)
- Strong knowledge of network protocols, security practices, and performance optimization.
- Strong problem-solving skills and ability to work effectively under pressure.
- Willingness to learn, self-educate and implement current and new technologies, processes and methods
- Excellent communication and teamwork skills.
- Adaptability to changing technologies and business requirements.
- Experience in a broadcast or streaming environment a plus.
- Help with vendor management and new technology evaluations.
This role offers the unique opportunity to shape and support the IT backbone of a mission-driven public media organization. If you thrive in a dynamic environment and enjoy both strategic thinking and hands-on problem-solving, we encourage you to apply.
Work Environment & Physical Demands:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required (up to 15 lbs.), filing documents or store materials throughout the workday. Proper lifting techniques required. For the most part ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.
Apply Here: https://www.click2apply.net/ARJdnATNZMNe1SDPlhPzJl
PI273529394