Membership Coordinator
Marfa Public Radio
Marfa
,
TX
Application Deadline: Tuesday, Aug 31, 2021
Description
About the Station
MPR serves approximately 30,000 square miles of far west Texas, plus an online streaming audience worldwide. Our broadcast is a lifeline for news, information, education, the arts, and music, for free, 24/7. In 2018 Marfa Public Radio won the most regional Murrow awards of any small station in the country.
Job Summary
The Membership Coordinator leads the implementation of membership efforts at Marfa Public Radio. Membership campaigns include: sustaining membership program, on-air fundraising, direct mail, and digital fundraising.
The Membership Coordinator will work with the Executive Director to create and implement a fundraising plan and strategy that will meet our goal of increased engagement from membership.
The right candidate will have initiative, a strong work ethic, excellent people skills and judgement to coordinate and accomplish multiple detailed projects with competing priorities in a confidential, accurate, efficient, supportive, and professional manner.
Job Duties
Responsibilities include the following:
- Act as the primary point of contact for member needs and concerns, including in-person, phone, email and voicemail management and interaction, thank you gift program, and donor events.
- Manage and sustain the membership program, including membership data such facilitating pledges into the station’s Etapestry database, revenue reconciliation, maintenance of the membership database and the integrity of donor data.
- Coordinate and oversee annual membership activity, including annual appeals and end-of-year fundraising
- Coordinate regular communication with members, donors, and foundations via mail campaigns, email, and face-to-face relationships
- Serve a key role in pledge drives as assigned by the Chief Operating Officer
- Assist with marketing efforts, including direct mail, digital marketing, social media coordination, and identifying marketing trends and opportunities for innovation
- With Executive Director, set fundraising goals and appropriately communicate goals to staff
- Contribute to the overall success of the station’s membership services by performing other duties as assigned by Executive Director
- Prepare and execute a comprehensive 3-year fundraising plan to reach new and current development goals & objectives
- Maintain a comprehensive development calendar for fiscal year
- Fulfill end-of-year tax requirements to donors
- Regularly report to the staff and board on fundraising activity
- Coordinate special fundraising events
- Publically represent Marfa Public Radio with professionalism, positivity, and genuine interest in the communities we serve
- Seek ongoing enrichment of relationships through networking, outreach to business, civic engagement, involvement with the arts and education communities, and through membership organizations
Minimum Qualifications
- Highly organized and self-motivated team player who is professional, creative, and takes ownership of responsibilities
- Education or experience in development, marketing, non-profit management, communications, business, accounting, public relations, event management, small business ownership, or entrepreneurship
- Excellent written and verbal communication skills
- Ability to maintain positive, professional, and friendly relationships with community members and partners
- Strong computer skills with a demonstrated familiarity of computer systems and ability to learn new development and radio specific programs as required
- Proficiency in computer word processing, spreadsheets, and presentations
- Proficiency in online platforms such as email, shared drives, mass communications, and databases; experience with eTapestry or other membership databases preferred
- Ability to prioritize assignments and work independently on complex communication tasks
- Ability to adhere to deadlines
- Meticulous attention to detail
- A high degree of confidentiality
- Grant-writing, grant-management and reporting experience
- Willing to periodically travel throughout West Texas, more broadly throughout the state, and some national travel
- Spanish conversation and writing skills a plus
Pay and Benefits
Salary Range $50,000-$60,000
Benefits include paid vacation days, paid sick days, medical and dental benefits, and parental leave
Location: Marfa, TX
Travel: Some travel may be required
Position Reports To: Executive Director
Marfa Public Radio is an equal employment opportunity employer.
Code of Ethics
Marfa Public Radio supports the values represented by the Public Media Code of Integrity. It is a family-friendly organization that offers healthcare benefits to its employees and an environmentally-conscious workspace that encourages recycling.
Code of Diversity
Marfa Public Radio knows that a diverse workforce, management team, governing body, and Community Advisory Board contribute greatly to our knowledge and understanding of the diverse communities in West Texas, and to our ability to deliver content and services that will help us attract, grow and engage audiences and help them to achieve their full potential. We endeavor to recruit from a broad pool of candidates enabling us to hire and promote qualified candidates with a variety of cultural and ethnic backgrounds, personal experiences and characteristics, and talents that reasonably reflect the diverse needs and interests of the communities served by KRTS, KXWT, and its repeaters.