Membership Coordinator
WUSF-FM
Tampa
,
FL
Application Deadline: Friday, May 06, 2022
Description
Membership Coordinator
Job ID: 30389
Location: Tampa, FL
Full/Part Time: Full-Time
Regular/Temporary: Regular
Position Details
Dept Number/Name: 0-0662-000 / WUSF-FM
College Division: UCM-Broadcasting
Salary Plan: Staff
Job Code/Title: 4714 / Development Specialist
Salary Range: $35,650 – $43,000 annual
Position Number: 00012352
Work Location: Hybrid (Three days in office, two days remote. Schedule may change or vary depending on requirements from the University of South Florida or WUSF Public Media)
ORGANIZATIONAL SUMMARY:
WUSF Public Media is a comprehensive public media organization that operates an NPR news and jazz radio station and an all-classical music radio station, and provides digital content online, through newsletters, podcasts and social media and serves a weekly audience of greater than 350,000. It is a department of the University of South Florida, with 70 employees and a budget of $12 million and provides internships to students. WUSF Public Media’s main studios are on the USF Tampa campus, with a broadcast and music performance studio on the USFSM campus and an office and news production studio on the USFSP campus.
POSITION SUMMARY:
Responsibilities include assisting the membership team with designated duties, such as: acknowledgment letters and pledge billing; premium coordination, ordering and reporting;
customer service, billing and receiving, and assisting with on air membership campaigns. The Membership department will depend on this person to make recommendations for process improvements to improve efficiency and donor satisfaction. Other duties will include support and planning for on-air membership drives and member cultivation events and research related to members.
RESPONSIBILITIES:
Performs specific operational duties following a weekly schedule. Duties include running thank you letters, monthly reminders, pledge bills, premium reports, coordinating and ordering premiums with third party vendors, approving invoices, and being the main contact for membership calls/customer service. Crossed trained on all membership activities.
Donor relations-interaction with members via email, phone and letters.
Pledge Drives: Assists Membership Director with pledge drives. Will covers shifts during the pledge drives, help with scheduling meetings, planning and limited writing. Coordinates with other station personnel where applicable.
Performs other duties as assigned.
POSITION QUALIFICATIONS:
MINIMUM:
This position requires a high school diploma or equivalent and four years of clerical experience, at least one of which must be directly related to development or community relations. College coursework may substitute for the required experience on a year for year basis.
PREFERRED:
Undergrad and three years of experience in a nonprofit or membership-related organization. Need a person that is self directed, and a self starter.
This position is subject to a Level # 1 criminal background check.
Job Opening Number: 30389
Posting Date: 4/4/2022
Posting End Date: Open until filled
How to Claim Veteran’s Preference:
This position allows eligible veterans and their spouses to claim Veterans’ Preference pursuant to Florida Statute 295.
Applicants claiming preference are responsible for providing required documentation AT THE TIME OF SUBMITTING APPLICATION; such documentation is required for eligibility determination.
Supporting documentation, in addition to the DD214, may be required based on eligibility criteria. If you are submitting a DD 214, please ensure the social security number and date of birth is redacted/removed.
For information on obtaining a DD 214 visit http://www.archives.gov/veterans/military-service-records/ or call 1-866-272-6272.
For full description and to apply, please go to Access Careers@USF at https://www.usf.edu/work-at-usf/careers/ and enter 30389 under Search Jobs.