Membership Coordinator
KRCL
Salt Lake City
,
UT
Application Deadline: Monday, Jul 17, 2023
Description
KRCL is a community institution, and listener members are our backbone. Help us keep listeners engaged and involved, as KRCL grows, by serving our members better than ever. We are adding to our staff so that members, particularly KRCL sustainers, get the attention they deserve. Join our strong team of fun community-focused professionals a Membership Coordinator.
Primary Responsibilities: Provide customer service to the station’s listeners, donors, and stakeholders. Assist the Membership Director with database, Radiothon, and membership services. Focus particularly on donor retention. Interface with station visitors, callers with membership questions, and event attendees.
Job Duties:
– Provide excellent customer service in-person, by phone, and via email
– Oversee member thank you gift fulfillment
– Manage daily processing of membership contributions
– Help manage all aspects of membership during Radiothon
– Support donation billing, renewal notices, and thank you letters to donors
– Help coordinate events for sustaining members and Hi-Fidelity Club members
– Other membership duties as assigned by Membership Director
Qualifications:
– Ability to articulate love of KRCL and community on a daily basis
– Previous customer service experience preferred
– Detail-oriented, with good written and verbal communication skills
– Proficiency with Microsoft Suite and ability to learn new software quickly
– Outgoing personality who likes to meet new people and build relationships
Half-Time Salary Staff 20 Hours Per Week // Yearly Salary: $20,800
This position includes 12 paid federal and state holidays, 2 hours of vacation per pay period, 2 hours of sick leave per pay period, 4 personal days per year, and an optional 3% Simple IRA match through Fidelity Investments.
Flexible Schedule with In-Office Requirements // Target Start Date: 08/21/2023
To Apply:
Send resume and cover letter to jobs@krcl.org.
Deadline to apply: 5pm July 17, 2023.
KRCL is an equal opportunity employer.
No phone calls, please.