Product Manager, Digital Media Products
KUOW
Seattle
,
WA
Application Deadline: Monday, Jan 10, 2022
Description
KUOW Puget Sound Public Radio is Seattle’s NPR news station. We are an independent, nonprofit news organization producing award-winning journalism, podcasts and events in service to the 3.9 million people in our coverage area. As a self-sustaining service of the University of Washington, our mission is to create and serve a more informed public.
KUOW believes attracting and retaining diverse staff is crucial to serving our community and fulfilling our mission to create and serve a more informed public. Women, Black, Indigenous and people of color (BIPOC), LGBTQ+ individuals, people with disabilities and veterans are highly encouraged to apply.
We have an outstanding opportunity for a Product Manager, Digital Media Products to be responsible for building digital media solutions through the adoption and provision of digital technologies that support our strategic business plan and fulfill our mission.
Working within KUOW’s new Digital Products division the Product Manager, Digital Media Products is responsible for understanding, identifying, and documenting business needs and developing creative solutions to transform KUOW into a digital media powerhouse.
DUTIES & RESPONSIBILITIES
Define Needs (40%)
• For KUOW website and mobile apps and other digital channels, lead cross-functional teams to understand, identify and document business needs, assess alternatives and options, and develop business cases and solution proposals that support decision making among process/project owners.
• Gather business requirements; understand and provide input into design and user experience requirements. Understands and provides input into technical requirements
• Define stakeholders, objectives, scope, risks, and success criteria and metrics, including KPIs.
Execute Solutions (40%)
• Lead end-user working groups to develop shared understanding of needs, develop consensus related to priorities and requirements, and develop inclusive solutions that balance trade-offs and benefits among process partners.
• Drive functional requirements, user interaction requirements, non-functional requirements, system capabilities, and specifications.
• Organize, prioritize, validate, and manage requirements.
• Drive in developing infrastructure impact statements, feasibility studies, work breakdown structures, risk management plans, communications and change management plans, testing plans, decision logs, and providing user training.
Communication (20%)
• Proactively acts as liaison between departments and outside vendors for development and maintenance of website and mobile apps.
• Creates buy-in for the product vision with key internal and external partners.
• Drives dialog with Sr. Leadership, internal engineering teams, external vendors, and program management to deliver integrated services that support achievement of our Strategic Business Plan
• Supports change management and adoption of technology-related processes, tools and services.
SUPERVISION RECEIVED
• Position reports to the Senior Director, Digital Product with significant collaboration across all levels of management and KUOW departments
Requirements include:
• A Bachelor’s degree (preferably in a technical or quantitative field, e.g. CS, EE, math); appropriate advanced degree (e.g., MS, MBS, MBA) preferred
• 4+ years’ experience in Product Management in digital media platforms and products
• Data- and hypotheses- driven
• Track record of independence, customer obsession, deep diving and delivering results
• Comfortable with ambiguity and uncertainty
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.