Systems Administrator

OPB
Portland , OR

Application Deadline: Tuesday, Apr 12, 2022

Description

Application instructions for this and all current OPB employment opportunities are available at OPB’s careers page.

About OPB

OPB is a leader in public media, serving diverse communities of the Northwest with fact-based, in-depth news and information about politics, the environment, science, arts, history, and cultures; business, education and more. Powered by the generous support of members, OPB seeks out a variety of voices in our communities and lifts up authentic stories of the people, places, events and issues of the region, providing context and a deeper understanding. OPB’s independent journalism and programs are available at opb.org, on OPB Radio and OPB TV. Follow us on TwitterInstagramYouTube and Facebook

The Opportunity

We’re hiring two Systems Administrators to join OPB’s Technology team! OPB’s Systems Administrators are essential to the support and evolution of the infrastructure that supports the whole organization. Whether you’re working on a CRM for our Development team, building a server for TV automation, or integrating a third-party SaaS solution with Active Directory, the work you do in this position is critical to OPB. It builds the foundation that enables the rest of the organization to flourish.

Position Details

The Systems Administrator is responsible for implementing, upgrading and managing the daily operations of our software, hardware and networks while ensuring security and availability of services.

Responsibilities

85% – Responsible for the daily activities of Information Technology operations.

  • Install and configure software and hardware including Microsoft server infrastructure, VMWare Virtual Desktop Infrastructure, detection/prevention systems, remote access, infrastructure and system hardening, patch deployment and vulnerability management. 
  • Look for ways to optimize both day-to-day operations and implementation of strategic initiatives.  
  • Create and maintain documentation for IT systems and operations.  
  • Participate in PCI compliance and cybersecurity planning and implementation.
  • Administer and maintain the OPB domain.
  • Actively participate in skills enhancement opportunities. 
  • Be a resource and liaison between Information Technology (IT) and other departments.
  • Set up accounts and workstations.
  • Monitor performance and maintain systems according to requirements.
  • Troubleshoot issues and outages.
  • Ensure security through applying system updates, access controls, backups and firewalls.
  • Develop expertise to train staff on new technologies.
  • Engage with vendors to plan version upgrades and patching as needed.

15% – In conjunction with the IT Manager, manage the ServiceDesk ticketing system. 

  • Provide 1-2 Tier User Support. 

Working Conditions

Typical office environment with heavy computer use and some data center work. Must be able to occasionally respond to after-hours support communications and travel for remote site visits. Demands upon the position may require working non-traditional hours including evenings, weekends and holidays to trouble-shoot or solve critical problems. Will be required to be to be available to respond to technical and operational emergencies. Occasional lifting of up to 50lbs and moving 75lbs required.

Minimum Qualifications

2 years of full-time work experience administering a Microsoft infrastructure.

  • Proficiency in the following technologies: 
  • Microsoft Server Operating Systems (Windows 2012r2/2016) 
  • Active Directory and GPO administration and management  
  • Microsoft Office 365
  • SCCM Administration 
  • Powershell scripting
  • Performance monitoring, trending, and optimization
  • Windows Server security policies and procedures
  • Experience administering the following technologies:
    • VMWare 
    • Data backup and Recovery solutions
    • FAS/NAS Storage
    • Cisco or HP Network Solutions
    • SharePoint
  • Experience developing, documenting and implementing policies, standards and operating procedures. 
  • Experience applying ITIL/IT best practices.
  • Excellent written and oral communication skills with ability to convey technical concepts and knowledge through concise documentation and verbal instruction.
  • Ability to identify, prioritize and execute tasks to meet critical project deadlines. 
  • Experience providing superior customer service, and interacting with various business units, project stakeholders, and external business partners. 
  • Ability to support IT system security projects, coordinate efforts with team members, maintain proper communication to management as well as contribute to the overall success of the project through completion. 
  • Enthusiasm for the mission of OPB. 

Preferred Qualifications

  • CompTIA A+ Certification
  • PCI Experience
  • Networking Technologies (DNS, DHCP, SMTP, etc.) 
  • Workstation Imaging (Windows)
  • iOS administration experience
  • Anti-Virus solutions
  • UCaaS Administration 
  • HP and Dell hardware configuration; HP or Dell certification 
  • Experience with business continuity or disaster recovery strategies Experience writing in shell or scripting languages
  • Experience with ManageEngine ServiceDesk ticketing system and collaborative/agile project management techniques 

Additional Information

  • This position reports to the IT Manager and is benefits eligible.
  • The probable hiring range for this exempt position is between $72,500 and $77,500 annually, depending on qualifications.
  • For the safety of our employees, the contractors/vendors we work with, and the public we serve, OPB has a mandatory COVID vaccination policy and all employees are required to show proof of vaccination.
  • This position has access to highly sensitive data and therefore applicants are required to have the ability to pass a background check.
  • Did you see that we are hiring for a position similar to this role? Visit OPB’s careers pageto check out the Systems Administrator, Media Asset Management (MAM) opportunity.

How to Apply

For application instructions, please visit OPB’s careers page. You will be asked to create an account, upload your cover letter and resume and answer a few position related questions. Once you click “submit” you cannot make changes to your application.

Your application materials are due by 8:59 PM Pacific Time on April 12, 2022.

OPB is an Equal Opportunity Employer.

For additional information about this position, please contact:

OPB Poeple and Culture Team

 https://www.opb.org/careers