The Four Rules of Customer Service That Keep Underwriters Coming Back
Tips for Excellent Customer Service Be Credible Do what you say you are going to do – deliver on your promises. Always be prepared to back up your research and claims with proof. Cite specific sources when quoting data. Know the industry – only make claims you know to be true. Be Responsive Set your own internal deadline for returning calls based on what you think is reasonable and stick with it. For example, many…
Laura Landress
Greater Public Corporate Support Advisor
(615) 498-1270
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llandress@greaterpublic.org
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