Resource Category: Membership Essentials 201

Maintaining and Using Membership Data
A well-maintained database is the most critical element of a membership program.

Crafting an Annual Strategy for Membership Programs
Understand impact factors, your business model, budget, and how to set up analytics.

Creating a Respectful Donor Journey
Ensure that every interaction with a listener – member or not – displays exemplary customer service.

Stewardship for Membership
Learn why, how, and when to show your members your ongoing gratitude for their support.

Prioritizing Online Revenue
Create an online giving experience that’s easy, fast, and rewarding for donors.

Cultivation for Membership
Develop a cultivation plan that gives donors a sense of belonging.

Understand the Giving Cycle
Cultivate a strong membership program that efficiently engages all parts of the giving cycle.

Creating Engaging Development Newsletters
Create newsletters that strengthen brand and cultivate belonging